Jewellery

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FAQ's

Can I Return My Purchase?

Full priced items purchased via the Imagine Fashion Website can be returned to Imagine Fashion within 14 days of receiving the item, provided they meet the following conditions:

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How do I wash linen clothing?

To clean linen clothing and ensure it stays in great condition, follow these steps for hand washing and caring for linen:

1. Check the Care Label: Always begin by checking the care label on your linen clothing for specific instructions.

2. Hand Washing: For most linen clothing, it's best to hand wash to avoid potential damage.

3. Gently Submerge: Submerge your linen clothing in the soapy water.

4. Soak and Swirl: Allow the linen to soak for about 10-15 minutes.

5. Gentle Scrub: For stubborn stains, you can use a soft-bristle brush to gently scrub the stained areas.

6. Rinse Thoroughly: Drain the soapy water and refill the basin or sink with clean, lukewarm water.

7. Squeeze, Don't Wring: To remove excess water, gently squeeze the linen garment without twisting or wringing it.

8. Dry Flat: Lay the linen clothing flat on a clean towel.

9. Air Dry: Hang the linen clothing on a padded hanger or lay it flat.

10. Ironing: Once the linen clothing is nearly dry, you can iron it while it's still slightly damp for best results.

By following these steps, you'll be able to clean linen clothing effectively while preserving its natural beauty.

How do I wash silk clothing?

To clean silk clothing and ensure it retains its luxurious feel and appearance, follow these steps for hand washing and caring for silk:

1. Check the Care Label: Always start by checking the care label on your silk clothing for specific instructions. Silk is a delicate fabric, and care instructions may vary.

2. Hand Washing: Most silk garments should be hand washed to avoid damage. Fill a basin or sink with cold water.

3. Use a Gentle Detergent: Choose a mild, pH-neutral detergent specifically designed for delicate fabrics like silk.

4. Submerge the Garment: Gently submerge your silk clothing into the cold water and detergent mixture.

5. Soak Briefly: Let the silk soak for a short period, usually no more than 5 minutes.

6. Gently Agitate: Very gently swish the garment in the soapy water to remove dirt and stains.

7. Rinse Carefully: Drain the soapy water and refill the basin or sink with cold, clean water.

8. Remove Excess Water: To remove excess water, gently press the silk garment against the sink or basin's sides.

9. Towel Dry: Lay the silk clothing on a clean, dry towel.

10. Air Dry: Hang the silk garment on a padded hanger or lay it flat on a clean, dry surface to air dry.

11. Steam if Needed: If wrinkles are present after drying, you can use a handheld steamer on a low heat setting to remove them.

Caring for silk requires patience and gentle handling, but it's essential to maintain the fabric's elegance.

How do I iron linen clothing?

Ironing linen clothing is essential to achieve a crisp, polished look while caring for linen's natural texture. Here's how to properly iron linen and maintain its freshness:

1. Start with Clean Linen: Begin by ensuring your linen clothing is clean. Make sure it's free from dirt, stains, and any residual moisture.

2. Set the Iron: Set your iron to the linen or high-heat setting. Linen can withstand higher temperatures than some other fabrics, but always check the care label for specific instructions.

3. Use Steam: Fill the iron's water reservoir and use the steam function to help ease out wrinkles in the linen.

4. Dampen the Linen: Lightly dampen the linen garment with a spray bottle filled with water. This will aid in removing wrinkles more easily.

5. Iron Inside Out: Turn the linen garment inside out to protect the fabric's surface and colour.

6. Start with Sleeves and Collar: Begin with the sleeves and collar, as these are often the most wrinkled areas.

7. Work in Sections: Divide the garment into manageable sections and iron each one separately.

8. Pay Attention to Details: Be careful when ironing around buttons, zippers, and delicate trims.

9. Hang or Lay Flat: After ironing, hang the linen garment on a padded hanger or lay it flat to cool and set its shape.

10. Store Properly: To maintain the freshness of your linen clothing, store it in a cool, dry place. Avoid overcrowding in your closet to allow air circulation.

By following these steps, you can effectively iron linen clothing while caring for its unique characteristics.

How do I iron silk clothing?

Ironing silk clothing requires a delicate touch to maintain its luxurious appearance while removing wrinkles.

1. Check the Care Label: Always begin by checking the care label on your silk clothing for specific ironing instructions.

2. Set the Iron: Ensure your iron is set to the lowest heat setting possible (usually labelled as "silk" or "low").

3. Use a Pressing Cloth: To protect your silk garment from direct heat, place a clean pressing cloth, such as a thin cotton or muslin cloth, over it.

4. Test on a Hidden Area: Before ironing the visible areas, test the iron's heat and the pressing cloth on an inconspicuous area of the silk garment to ensure there is no damage or discoloration.

5. Iron Inside Out: Turn the silk garment inside out to further protect the fabric's sheen and colour.

6. Iron Lightly: Gently press the iron onto the pressing cloth-covered silk.

7. Work in Sections: Iron one small section at a time, moving the iron in a gentle, back-and-forth motion.

8. Pay Attention to Detail: Be cautious when ironing delicate areas such as collars, cuffs, and seams.

9. Avoid Steam: Turn off the steam function on your iron when ironing silk.

10. Hang or Lay Flat: Once you've finished ironing, hang the silk garment on a padded hanger or lay it flat to cool and set the shape.

By following these steps, you can effectively iron silk clothing while caring for its delicate nature.