Refunds & Returns

Prices

  • Prices quoted on this website are excluding GST and are subject to change without notice

Returns Policy

  • Approval must be given by Imagine Fashion for all returns and an RA (Return Authority) number quoted
  • Imagine Fashion will only accept goods for return if they are faulty or not in accordance with the purchasers order
  •  Should the purchaser wish to return any goods or notify Imagine Fashion for either of the above reasons, they should contact Imagine Fashion within fourteen (14) days from the dated invoice and obtain authority to do so. A photograph will be required to be sent by email or text to Imagine Fashion of the faulty or damaged item/s for verification
  • Wherever possible, returned goods are to be returned in their original packing state and packed together to ensure no further damage
  • Imagine Fashion will not pay for return freight costs unless included in the return authorisation
  • COD returns will not be accepted
  • Goods returned which are deemed not fit for resale will not be accepted for credit